Backed by

Combinator

Automate your complex call center with voice AI!

Self-improving AI voice agents to replace your whole call center. Trusted by Enterprises and large retailers to deliver the same or better customer satisfaction than human agents. At scale.

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Over 500,000

Performed calls

The #1 Gen-AI Contact Center

Flexible CS scaling with our AI agents

Fully

GDPR compliant

Trusted by:

70% Decrease
In Costs vs. Humans

AI operators are less expensive than humans and you only pay for what you use

Features

#1 Voice AI platform

Human-like conversations

Leaping AI builds on the latest state-of-the-art Gen AI technology to deliver ultimate flexibility and human-like customer experiences

70% automation rate

Develop intelligent AI contact center agents using our platform and automate up to 70% of incoming calls without any human intervention

Multi-channel

Next to voice, Leaping AI can also automate your email- and chatbot based customer service requests, ensuring all of your customer communication is managed by the same system.

Outbound campaigns

Reach out to warm leads and schedule 1000s of calls at the same time with the click of a button. Past campaigns we ran had 30% conversion rates

About us

Experience seamless call handling in use-cases like sales and customer support with our intelligent and efficient AI agents

State of the Art technology based on
years of AI research

Human-like voice

We offer a broad range of natural-sounding voices

Continuous optimization

AI continuously learns from past conversations to improve

Latency <2s

AI is able to react quickly to new customer requests or interruptions

Industry

With solutions for every industry

Retail

Automate common customer service requests: ordering hotline, delivery status requests, change my address, product recommendations

Telco

Let AI do repetitive tasks: Customer greeting and authentication, upselling the existing customer base (outbound), help with billing issues

BPO

Achieve higher profitability in your operations by leveraging our state of the art AI solution

Functionality

Intuitive conversation designer

Our drag and drop interface allows building AI conversations using natural language and without programming code.

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Analyse

Comprehensive quality monitoring

Dashboards and downloadable conversation transcripts enable the monitoring of past calls and further reporting capabilities.

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Experience AI

Customer Service in Action

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Testimonials

What people say

Dave Green

CEO Call Center Pros

"With Leaping AI, we can scale our retail calls in a cost-effective manner with high flexibility. We are amazed by the human-like voice and conversion rates of the AI."

Souha Arbach

CTO Hawesko

"Leaping AI allows us to provide stellar customer experiences at scale. The Leaping solution helps us to automate a variety of high-volume retail support use cases across different channels."

Marko Schmidt

CEO Schmidt und Töchter

"With the Leaping solution, we are able to give automated product recommendations over the phone. We were especially amazed by the ability to upload more than 30,000 SKUs into the platform."

benefit

The cost savings per month

9 000 Dollars

*This calculation is a non-binding forecast based on surveys and experience of Leaping AI users

Calculate the potential*

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Be in touch

Contact us

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FAQ

Frequently asked Questions

Is your solution compliant with regulations in both the EU and US?

Our solution fully complies with GDPR and CCPA regulations, ensuring data protection and privacy for both EU and US markets. Additionally, all our servers are securely hosted in the respective regions, providing localized support and compliance for customers in both the EU and US.

How does your solution differentiate from others in the market?

Other solutions use outdated methods or are developer focused. Our platform makes it easy for non-technical businesses to deploy human-like and self-improving voice agents that can automate 70% of calls without human handover.

Where is your company based?

Our company is based in Germany (Berlin) and the US (San Francisco).

How much does your solution cost?

We try to design an individual price package depending on the use case and problem we solve. Please get in touch with us to get a pricing estimate.

How do you make sure AI does not hallucinate?

Our system has different guardrails in place to ensure that the system does not demonstrate undesired behaviour.